Fuel & Water Home Adviser

Make your home more energy efficient, lower your energy bills and reduce your carbon emissions.

We want to help you save money on your bills at the same time reducing your carbon footprint, so whether that means being more energy efficient, switching tariffs or insulating your home to keep the heat in – we have got the advice and information to help.

Free consultation with our Fuel and Water Adviser via telephone / virtual call
Energy efficiency pack / Winter warm pack
Online support for householders
Providing information- advice and guidance
Energy saving advice for your home home – using less Fuel and Water
Making sure your home is energy efficient
Condensation and dampness
Energy use, meters, bills, etc.
Switching to get a better energy deal and to choosing the right tariff for you
Grants
Applying for Priority Service Register
Negotiating with energy water suppliers
Applying for warm homes discount
Insulation, cutting down on heat loss from windows and doors
How to set your heating controls
Smart Meters
Healthy temperature for your home
Fuel Bank support & advice
Signposting to other support services

To find out how you can start making a GREEN impact in your home, please download a copy of our 'Energy Efficiency & Money Saving Tips'

If you are Private Tennant and need some help and support, please read the Private Tennant Fuel Handbook, which has been produced by UK Power Networks.

Self Referral Form

**Please note, this service is only for Swale residents**

Fuel Bank Prepayment Meter Referral Form

Please complete the form below to check your eligibility to receive a fuel voucher in partnership with the Fuel Bank Foundation. Proof of address is required and must be dated within the last 3 months. It can take up to 72 hours to review your request, so please only apply once.

* Indicates required field

Name *

First

Last

Date of Birth *

Address *

Line 1

Line 2

City

State

Zip Code

Country

Mobile Number *

Email *

Please Upload Your Proof of Address. This needs to be dated within the last 3 months (i.e. bank statement, utility bill, council tax, benefit claims, etc.) *

Max file size: 20MB

Are you responsible for paying for your electric and/or gas? *

Do you pay for your electric and/or gas via a prepayment meter? *

Are you close to or already using the emergency credit facility on your electric and/or gas meter or have you already disconnected and are living without energy today? *

Are you about to disconnect ( i.e. within the next 24/48 hours) with no cash in sight to keep the meter running? *

Who is your gas supplier? *

Who is your electricity supplier? *

Do you have a smart meter? *

Will you need a Post Office or PayPoint voucher? *

Submit

To provide feedback on any of our services please click here.

For more information on how to access our Fuel & Water Home Adviser service please contact us on:
Tel: 01795 889233 / 07938 755245
Email: [email protected]