Children and Families
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Fuel & Water home adviser

Make your home more energy efficient, lower your energy bills and reduce your carbon emissions.

We want to help you save money on your bills at the same time reducing your carbon footprint, so whether that means being more energy efficient, switching tariffs or insulating your home to keep the heat in – we have got the advice and information to help.

  • Free consultation with our Fuel and Water Adviser via telephone / virtual call
  • Energy efficiency pack
  • Online support for householders
  • Providing information- advice and guidance
  • We can guide and support you on-
  • Energy saving advice for your home home – using less Fuel and Water
  • Making sure your home is energy efficient
  • Condensation and dampness
  • Energy use ,meters, bills, paying
  • switching to get a better energy deal and to choosing the right tariff for you
  • Grants
  • Applying for Priority Service Register
  • Negotiating with energy water suppliers
  • Applying for warm homes discount
  • Insulation, cutting down on heat loss from windows and doors
  • How to set your Heating controls
  • Smart Meters
  • Healthy temperature for your home 
  • Swale Sisters - reusable sanitary products 
  • Fuel Bank support & advice
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To find out how you can start making a GREEN impact in your home, please download a copy of our ​'Energy Efficiency & Money Saving Tips'

If you are Private Tennant and need some help and support, please read the Private Tennant Fuel Handbook, which has been produced by UK Power Networks.

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To find out more about Swale Sister, please click on the image below or email swalesisters@children-families.org

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Self Referral Form​

**Please note, this service is only for Swale residents**

    Fuel Bank Prepayment Meter Referral Form

    Please complete the form below to check your eligibility to receive a fuel voucher in partnership with the Fuel Bank Foundation . It can take up to 72 hours to review your request, so please only apply once.
    Max file size: 20MB
Submit

    Self Referral Form

    Please complete the self-referral form below to request a consultation with our Fuel & Water Home Adviser.
Submit

Become a Swale Sister  Supporter

If you would like to make a donation to Swale Sister's please click here or scan the QR code below.

Children & Families is the charity that operates Swale Sisters and delivers many other great services.  When you make your donation please leave a message that links your donation to Swale Sisters, so all donations can be allocated correctly. Thank you for your support!
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To provide feedback on any of our services please click here.

For more information on how to access our Fuel & Water Home Adviser service please contact Steve Pettitt on:
Tel: 01795 889233 / 07862 158783
Email: fwha@children-families.org

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Children and Families
Is a company limited by guarantee registered in England.
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Registered Office: C&F Seashells, Rose Street, Sheerness, Kent, ME12 1AW
Registered Charity Number: 1115459
Limited Company number: 04615904
FCA Authorisation Number: FRN 731302

​Privacy Notices
© COPYRIGHT 2015. ALL RIGHTS RESERVED.

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Projects Funded by the National Lottery Community Fund
  • Home
  • About Us
  • Our Services
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  • Our Impact
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  • Contact Us